Our Customer Focus

To pro-actively serve and satisfy our customers by: 1) improving the cost effectiveness and quality of our products and services, and 2) building a team of people who will develop and maintain a quality and service- oriented attitude that leads the industry and creates a sustainable competitive advantage for Gencor Industries, Inc.
Our focus remains on our customers and will be supported by continuing employee personal development and improvements in our business system.

 

Our Values

Fundamental to our success are three basic values:

People: Our people are the source of our strength. They provide our company spirit and determine our reputation and performance.

Products: Our products are the end result of our efforts and they must be the best in serving our customers worldwide. As our products are perceived, so we are perceived.

Profits: Profits are the ultimate measure of how efficiently we provide customers with the best products for their requirements.

 

Our Guiding Principles

Quality Comes First: To achieve customer satisfaction, the quality of our products and services must be our number one priority.

Customers Are the Focus of Everything We Do: Our work must be done with our customers in mind, providing better products and services than our competition.

Continuous Improvement is Essential to Our Success: We must strive for innovation and excellence in everything we do: in our products, in their safety and value and in our services, human relations, our competitiveness and our profitability.

Employee Involvement: We are a team. We must treat each other with trust and respect.

Integrity is Never Compromised: The conduct of our company must be pursued in a manner that is socially responsible and commands respect for its integrity and for its positive contributions to society.